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Service packages

Pharmadoctor Service Packages enable you to offer patients consultations and treatment for a comprehensive range of conditions.

With every service package you get access to the Pharmadoctor eTool consultation platform, relevant service documents (including the required PGDs), customer service and clinical support, access to hundreds of marketing materials and a free listing on our patient website service pharmacy finder - leading to patient referrals via the booking function.

You carry out all consultations using the Pharmadoctor eTool, a clinically robust online consultation guidance and record keeping platform. The software enables you to register and store patient details, consent for treatment and the details of medication supplied securely in your Pharmadoctor account.

For some services you will be asked to record answers to the relevant medical questionnaire on a paper risk assessment form (RAF) but for more complicated services such as travel health, the Pharmadoctor eTool walks you step by step through comprehensive online consultations, with all questions and additional prompts part of the software.

The eTool medical questionnaire prompts you to obtain and provide all details required for an individual patient risk assessment. The eTool displays information relevant to the consultation from various sources, including from the integrated Pharmadoctor PGD(s), to help pharmacists in their decision as to whether the patient is eligible for treatment.

Patients can register online and book an appointment via our patient website before coming to the pharmacy which means both you and your patients save time and the eTool creates a permanent record of all consultations for you and your patient, which is great for auditing purposes. The handy follow-up consultation function makes it easy to manage ongoing conditions and patients’ medical details are stored on the eTool so it is easy and quick to complete a new consultation for a different condition.

Offering multiple pharmacy consultation services with the use of PGDs only can prove complicated. It’s very difficult for you to keep across all the literature and updates required to maintain patient safety.

The Pharmadoctor eTool is designed to take the complication out of the process.

Once you’re used to the software, regardless of the condition, the consultation procedure does not alter greatly, which makes it easy for you to take on and run lots of clinical services at the pharmacy, without compromising patient safety and level of service.

Clinic packages

Pharmadoctor strongly believes that the future of pharmacy in the UK depends in part on the evolution from traditional dispensaries into clinics. We have grouped a number of our service packages into categories to create Pharmadoctor Clinic Packages, designed for pharmacies that want to offer a range of clinical services, usually within a particular area of health. One of the key advantages of clinic packages is that they are easier to market than individual services, allowing pharmacies to reach a wider captive audience.

How to order your chosen package

Once you’ve decided which service/clinic packages to set up you need to register or log into your Pharmadoctor account and put through a card payment to confirm your order, then follow the instructions to get started.

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